Commitment
DIRI AI aims to make its website, account, training controls, reports, checkout and support usable by people with disabilities. The design target is WCAG 2.2 Level AA and relevant EN 301 549 requirements, applied proportionately to the service and supported technology.
DIRI AI assesses the legal requirements and any applicable exemption for the service and aims to improve accessibility even where an exemption applies.
Conformance status
DIRI AI does not claim formal accessibility certification or full conformance unless a named, independent assessment supporting that claim is published. Automated checks alone are insufficient; review includes keyboard, screen-reader, zoom/reflow, contrast, reduced-motion, voice/text alternative and mobile use with human verification.
Review areas
DIRI AI reviews the following after material interface changes:
- keyboard access, visible focus and logical focus order across marketing, signup, account, billing portal and training flows;
- semantic headings, landmarks, labels, errors and status announcements;
- 200%/400% zoom, reflow, contrast and non-colour cues;
- pause/stop controls and reduced-motion support;
- a text route or equivalent accommodation for voice-dependent training where reasonably possible;
- transcript/report readability and identification of AI-generated feedback;
- accessible language selection and no unexpected mid-session language change;
- accessible checkout and third-party payment/provider components; and
- contact, withdrawal, complaint and cookie choices without a telephone-only requirement.
Any confirmed limitation should be listed here with the affected route, impact, workaround and expected remediation rather than hidden behind a generic statement.
Feedback and alternative access
Report a barrier through the accessible contact form or support@diriai.com. Include the page or feature, assistive technology/browser if relevant, what you were trying to do and the format or accommodation needed. Do not include unnecessary health information.
The first-response goal is two business days. We will try to provide the information or core action in an accessible alternative while the issue is investigated. This goal is not an SLA and does not replace a mandatory deadline.
Updates
This statement describes DIRI AI's current accessibility approach and is reviewed after material interface changes. It is not an independent conformance certificate.
Accessibility contact: support@diriai.com. Version: 1.2.0. Date: 30 August 2026.