DIRI AI in brief
Last updated:
What is DIRI AI?
DIRI AI is a web app for practising sales and advisory phone calls out loud. An AI voice plays the client and reacts to what you actually say. After every call you get a written report that quotes key moments from your own words and suggests one thing to try next. It is a training tool: you practise with an AI client, not with real customers.
| Product type | Web app for voice practice of sales and advisory calls, runs in the browser |
|---|---|
| Practice partner | An AI voice client, always labelled as AI |
| After each call | A written report with quoted moments and one suggestion for the next attempt |
| Free plan | 3 voice calls a month, up to 5 minutes each, basic report (score and one tip), no card |
| Paid plans from | €19.90 per month (Start), prices include tax |
| Languages | 11: English, Czech, Slovak, Polish, German, Spanish, Portuguese, Italian, French, Romanian and Hungarian |
| Intended use | Training and self-improvement, not evaluating or ranking employees |
Who it is for
- Salespeople who want to rehearse objections, first calls and follow-ups before real calls
- Insurance and financial advisors preparing needs analysis and client meetings (the first focus segment)
- Customer-service and call-centre staff practising difficult or escalated calls
- Managers and trainers who want their people to get more repetitions between coaching sessions
How a practice call works
- Pick a situation: a prepared scenario or your own, with a difficulty level and a client type.
- Allow the microphone in your browser and speak to the AI client. It answers in its own words and keeps its own needs and doubts.
- End the call and read the report. It quotes the moments that mattered, explains their effect and suggests one change.
- Practise the same situation again and compare. The overview shows your attempts over time.
Languages
The website and the practice calls are available in 11 languages: English, Czech, Slovak, Polish, German, Spanish, Portuguese, Italian, French, Romanian and Hungarian.
Plans and prices
Prices in EUR, taken from the official price list. Paid plans differ by voice minutes and seats, not by practice features.
| Plan | Price | Included | How to start |
|---|---|---|---|
| Free | €0 | 3 voice calls a month, up to 5 minutes each | No card; e-mail confirmation required |
| Start | €19.90 per month | 80 voice minutes per month, 1 user | 7-day trial, payment card required |
| Plus | €49.90 per month | 240 voice minutes per month, 1 user | 7-day trial, payment card required |
| Pro | €99.90 per month | 480 voice minutes per month, 1 user | 7-day trial, payment card required |
| Team | €89 per month | 300 voice minutes per month shared, 5 users | Team plan; currently through a team pilot request |
| Growth | €229 per month | 900 voice minutes per month shared, 20 users | Team plan; currently through a team pilot request |
| Scale | €449 per month | 1,800 voice minutes per month shared, 50 users | Team plan; currently through a team pilot request |
Individual plan prices are final prices including tax. Each plan has a fixed monthly limit; practice pauses at the limit and no extra charge starts automatically.
What DIRI AI does not do
- It does not give insurance, legal or financial advice. It trains how you communicate.
- It does not replace a coach, a trainer or regulatory and product training.
- It does not call or talk to your real customers; every call is a practice call with an AI client.
- Its scores are not designed for hiring, firing, pay, promotion or ranking decisions about employees.
- It does not provide emotion recognition, biometric identification or voiceprint matching.
- It does not hold ISO 27001, SOC 2 or PCI DSS certification, and it does not offer a percentage uptime SLA in standard plans.
Privacy basics
- Traffic is encrypted in transit with TLS; managed providers encrypt stored data at rest.
- Storage of voice recordings is off by default.
- AI providers receive only the data needed for the function you use, such as a practice call, transcription or report.
- Card details are entered with the payment provider; DIRI AI does not need the full card number.
- A seller sees their own sessions. In a company account, team managers and administrators can see the training sessions in their company.
This is a summary. The published Privacy Policy, Trust Center and your agreement apply.
Compared with traditional role-play
Practising with a colleague and practising with an AI customer suit different moments. The full comparison, with the limits of AI practice, is in one article: AI role-play vs practising with a colleague
Sources and further reading
Make your next conversation count
Start with one free call today. Team leads can run a pilot without a sales call.