ReflexAI facts come from reflexai.com and reflexai.com/pricing, read on 9 Nov 2026. Where a page does not state something, we say so rather than guess. DIRI AI is our product.
Quick comparison
| DIRI AI | ReflexAI | |
|---|---|---|
| Main focus | Voice practice with an AI customer, report after every call | Prepare (AI training simulations) and Assure (automated QA), built in a no-code Studio |
| Target | Agents, sellers and small teams, any industry | Contact centres, healthcare, crisis and emergency lines, insurance, travel; SMB to enterprise |
| Voice vs text | Voice; a call can also be typed | Voice or text; both on Growth and Pro |
| Languages | cs, sk, pl, de, en, es, pt, it, fr, ro, hu | Not stated |
| Free option | Free plan: 3 voice calls a month, up to 5 min | None stated; demo |
| Pricing | Public: EUR 19.90 / 49.90 / 99.90 per month, tax included | Tiers (Essential, Growth, Pro, Enterprise) without prices |
| Software overlay | No | CRM or EMR shown next to the conversation |
| Security stated | No SOC 2 or ISO claim; voice recording storage off by default | SOC 2, HIPAA, HITRUST, GDPR, ISO 27001 |
Who each is for
DIRI AI: agents and sellers who want to rehearse hard phone calls themselves, starting today. ReflexAI: training and QA teams, including in healthcare and crisis services, that want simulations and QA built and scored in one studio.
Key differences
- QA. ReflexAI scores real conversations with Assure. DIRI AI is practice only.
- Settings. ReflexAI names clinical, crisis and emergency work. DIRI AI is built for sales and customer-service calls.
- Access. ReflexAI starts with a demo. DIRI AI starts with a free account.
When ReflexAI is the better choice
- You train clinical, crisis or emergency staff.
- You need text and voice practice, plus QA, from one vendor.
- Your buyers ask for HIPAA, HITRUST or ISO 27001.
When DIRI AI is the better choice
- You want to practise sales or service calls by voice today.
- You want to see the price and the language list before talking to anyone.
- You need Czech, Slovak, Polish, German, Hungarian or Romanian named.
FAQ
Does ReflexAI have a free plan?
None is stated on the pages we read on 9 Nov 2026. The pricing buttons lead to a demo request.
Does ReflexAI do QA?
Yes. Its Assure product is described as automated QA of conversations.
Does DIRI AI offer text practice?
DIRI AI is built around voice calls with an AI customer. A call can also be practised by typing, with no microphone needed. Typed practice counts toward the same monthly calls and has the same time limit.
Can I try DIRI AI without a demo?
Yes. The Free plan gives 3 voice calls a month, up to 5 minutes each.
Try it yourself
Test a hard call on DIRI AI today: Free plan and pricing
Fairness note
This comparison is published by the DIRI AI team, so read it with that in mind. We describe other products only from their public pages on the dates shown, mark anything we could not verify, and name areas where they are stronger. Features, limits and prices change; check each vendor before you decide. Corrections are welcome: write to us through the contact page.
Related: ReflexAI alternatives, Best AI sales training software (2026), DIRI AI vs SymTrain, AI customer service training simulator, Compare approaches.