Name the feeling
Say out loud what the customer seems to feel, so they can correct you.
“I can imagine it gets tiresome, and I am sorry to add to it. May I tell you in one sentence what is different, and then you decide whether to hang up?”
How to respond to “I get calls like this every day”
Customers say “I get calls like this every day” for a reason. Here is what usually sits behind it, how to respond and what to avoid.
What is really behind it
The customer is tired of sales calls and groups you with the rest. The sentence may be a complaint, a test, or an invitation to stand out. A short, honest, human response can set you apart from the others.
Typical in: Software and SaaS, Insurance and finance, Real estate, Telecom and energy, Professional services, Retail and e-commerce, Manufacturing and logistics, Contact centre and customer service
How to respond
Pick the framework that fits the customer. The wording is an example direction, not a script: say it in your own words.
Acknowledge, then ask
Show you heard it, then ask an open question before you respond.
“That is fair, and most of those calls are probably not relevant. I will be very brief so you can decide quickly whether this one is.”
Exit gracefully
End politely and leave the door open. A respectful no can still be a good call.
“Understood. I will not keep you. Thank you for taking the call, and have a good day.”
The follow-up question
After your response, ask:
What is the one thing that would make a call like this worth taking?
What not to say
Avoid: I’m not like the others, I promise.
Every caller says this. It gives no evidence, and you ask the customer to trust you before they have a reason.
Practise it out loud
Reading is not the same as saying it. Talk to an AI customer who raises this kind of objection and see in the report which sentence helped.
Practise this objectionQuestions about this objection
What does “I get calls like this every day” really mean?
The customer is tired of sales calls and groups you with the rest. The sentence may be a complaint, a test, or an invitation to stand out. A short, honest, human response can set you apart from the others.
How do you respond to “I get calls like this every day”?
Name the feeling: “I can imagine it gets tiresome, and I am sorry to add to it. May I tell you in one sentence what is different, and then you decide whether to hang up?” Acknowledge, then ask: “That is fair, and most of those calls are probably not relevant. I will be very brief so you can decide quickly whether this one is.” Exit gracefully: “Understood. I will not keep you. Thank you for taking the call, and have a good day.”
What should you ask after “I get calls like this every day”?
What is the one thing that would make a call like this worth taking?
What should you not say when a customer says “I get calls like this every day”?
Avoid “I’m not like the others, I promise.” Every caller says this. It gives no evidence, and you ask the customer to trust you before they have a reason.
Keep exploring
Educational conversation training. It is not legal or financial advice and it promises no results. Always follow your company’s rules, the terms of the product and a customer’s clear no.