For the moment when someone has asked you for information and you call them back. They already showed interest, so spend the call understanding why.
Choose "Save as PDF" in the print dialog. Nothing is sent anywhere and no account is needed.
When to use it
Use it when a form, an e-mail or a missed call arrives and you reply by phone, ideally the same working day.
The script
Warm inbound call script
Call script
Opening
Hello [Name], this is [Your name] from [Company]. You asked us about [topic] on [date], so I am returning your enquiry. Is now a good time?
Confirm what they asked
From your message I understand you are looking for [need]. Have I got that right?
Discovery
What made you look into this now?
What have you tried so far?
Who else will be involved in the decision?
Fit, stated honestly
Based on what you told me, [what fits]. One thing we do not cover is [limit], and I would rather say that now than later.
Next step
The simplest next step would be [demo, quote or call with a colleague] on [date]. Does that suit you?
DIRI AI · diriai.com · Training material, not legal or financial advice.
Replace the [square brackets] with your own facts and adapt the wording to your own voice.
How to use it
Read the original enquiry again just before you dial and quote one detail from it.
Ask the three discovery questions in order and note the answers in the customer's own words.
Close only with a step the customer agreed to; if they did not, agree when you will check back.
Practise it before you dial
In DIRI AI an AI customer, clearly marked as AI, answers your call and reacts the way a busy person might. Matching scenario: Qualifying an inbound lead without a clear budget. The Free plan costs nothing.